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This page contains information about our software upgrade at Simply Massage. We hope that this change will provide you with easier scheduling, the ability to access and check your account online, and give you an overall improved experience.

We anticipate being fully transitioned by Tuesday, January 16th. Online booking will be unavailable from Sunday, January 14th – Tuesday, January 16th.

What This Means for You

 

Paperless Documents

We’re beginning the process of reducing the amount of paper we produce. As a part of that process, we’re switching to electronic signatures for waivers, membership agreements, etc. When you log in for the first time, you’ll be prompted to sign our electronic waiver, and, if you’re a monthly member, an electronic version of your membership agreement. You’ll be able to access these documents from your account anytime.

 

Scheduling (Online)

You will still be able to book massage appointments online or via an Android or iOS app. The address to book massage appointments online is http://www.simplymassagegreenville.com/book-a-massage. Online booking at this address should be available on Tuesday, January 16th. 

Please update any bookmarks in your browser to point to this new address. The old links will no longer work as of January 14th, 2018.

 

Scheduling (App)

With this upgrade, we are discontinuing the use of the MindBody App. We will now have a private app in the App Store! The app will be released soon. Once it is ready, you’ll just go to your app store, and search for the Simply Massage app. From the app, you can manage your account, view your rewards points, buy gift cards and book and pay for services. We’ll let you know as soon as it’s ready to use.

 

Account Management

With the new system, you’ll be able to log in to see how many massages you have left on your account, see your visit history, view upcoming appointments, update communications preferences and view your rewards points. Be on the lookout for an e-mail with instructions on how to setup your account.

 

Rewards

If you used our Perkville Rewards program, you’ll love the new system. You can check your points balance and redeem your points for discounts and other free stuff, all from your account page. You’ll also have more opportunities to earn points for things like referring a friend, sharing the love on Facebook, etc.

With any software upgrade, there are bound to be hiccups along the way. We will do our best to minimize these, and keep the process as seamless as possible for you. We only ask for your patience with any issues that may arise during the process.

Thanks again for being a loyal client of Simply Massage.